Help Center

FAQ

Questions and Answers

Are you still delivering chairs at this time?

I’d like to test the product before purchasing. Where can I do this?

How can I pay for my order?

What are your shipping rates?

Do you deliver outside Singapore?

I’d like to assemble my purchase by myself. Will you provide a manual on delivery?

Will the delivery team be able to move some furniture around my home to make space for my new purchase?

I’d like help with assembly. Is this option available?

How can I track my order?

I haven’t received any timing for delivery. What do I do?

What if I make a mistake in the purchase and I ordered the wrong product or finish?

How do I schedule a repair for my product?

I purchased my Steelcase product from a reseller. Is my purchase covered by the Steelcase warranty?